Privacy Policy

Privacy Policy – Load Network

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Effective Date: May 1, 2026

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This Privacy Policy describes how Iron Meadow Holdings LLC (“Load Network,” “Company,” “we,” “our,” or “us”) collects, uses, stores, discloses, and protects information obtained through our websites, mobile applications, training platforms, load board services, memberships, and related products or services (collectively, the “Services”).

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By accessing or using the Services, you consent to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following categories of information:

A. Information You Provide
• Full name
• Business name
• Email address
• Phone number
• Mailing address
• Payment and billing information
• DOT number, MC number, or other transportation identifiers
• Login credentials
• Support communications
• Documents or files voluntarily submitted

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B. Automatically Collected Information
When you use the Services, we may automatically collect:
• IP address
• Browser type and version
• Device identifiers
• Operating system
• Mobile carrier
• Referring URLs
• Usage behavior and interactions
• Session duration
• Clickstream data
• Crash reports and diagnostics
• Approximate geolocation data

C. Cookies & Tracking Technologies
We use cookies, pixels, analytics tools, and similar technologies to:
• Improve user experience
• Authenticate sessions
• Measure traffic and performance
• Personalize content
• Analyze usage trends
• Deliver marketing and advertising campaigns

You may disable cookies through your browser settings; however, portions of the Services may not function properly.

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1. How We Use Information

We may use collected information to:
• Provide and operate the Services
• Create and manage accounts
• Process subscriptions and payments
• Deliver educational content and training
• Improve platform performance and functionality
• Monitor fraud, abuse, and security risks
• Communicate support updates, alerts, and marketing messages
• Conduct analytics and research
• Comply with legal obligations
• Enforce our Terms of Service
• Protect the rights, safety, and property of users and the Company

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1. Marketing Communications

By providing your contact information, you consent to receive:
• Transactional communications
• Service notifications
• Marketing emails
• SMS/text communications
• Promotional offers
• Educational updates

You may opt out of non-essential marketing communications at any time using unsubscribe links or by contacting support.

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1. Data Sharing & Disclosure

We do not sell personal information.

We may share information with:
• Payment processors
• Cloud hosting providers
• Analytics providers
• Customer support software providers
• Marketing and email service providers
• Security and fraud prevention vendors
• Business partners and integrations
• Legal authorities or regulators when required by law
• Successors in connection with a merger, acquisition, restructuring, financing, or sale of assets

Third-party providers may process data under their own privacy policies and security practices.

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1. Third-Party Services

The Services may contain links, integrations, or references to third-party websites, brokers, carriers, financing companies, fuel card providers, insurance companies, or software platforms.

Iron Meadow Holdings LLC does not control and is not responsible for third-party privacy practices, policies, content, security, or conduct.

Users interact with third parties at their own risk.

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1. Data Retention

We retain information for as long as reasonably necessary to:
• Provide the Services
• Maintain business and financial records
• Resolve disputes
• Enforce agreements
• Comply with legal obligations
• Protect against fraud and abuse

We may retain anonymized or aggregated data indefinitely.

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1. Security

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, misuse, or destruction.

However, no system, platform, or internet transmission can be guaranteed to be completely secure. Use of the Services is at your own risk.

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1. User Rights

Depending on your jurisdiction, you may have rights to:
• Access your information
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Withdraw consent where applicable
• Request portability of certain information

We may require identity verification before processing requests.

To submit a request:
support@loadnetworkboard.com

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1. Children’s Privacy

The Services are not directed to individuals under 18 years old. We do not knowingly collect information from minors.

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1. International Users

If you access the Services outside the United States, you understand and consent that information may be transferred to, stored, and processed in the United States and other jurisdictions where privacy laws may differ.

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1. Limitation of Liability

To the fullest extent permitted by law, Iron Meadow Holdings LLC shall not be liable for unauthorized access, hacking, data breaches, service interruptions, or other security incidents beyond our reasonable control.

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1. California Privacy Notice

California residents may have additional rights under applicable privacy laws, including rights related to access, deletion, and correction of personal information.

Requests may be submitted to:
support@loadnetworkboard.com

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1. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Updated versions become effective immediately upon posting. Continued use of the Services after changes constitutes acceptance of the revised Privacy Policy.

 

Contact Information

Iron Meadow Holdings LLC
Load Network

support@loadnetworkboard.com
www.loadnetworkboard.com